Hotel Pollux Zermatt Exterior photoHotel Pollux Zermatt Room photoHotel Pollux Zermatt Room photo

Hotel Pollux – A Favorite for Families in Zermatt

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From$465 /night
Check-in
14Jun
Check-out
15Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 28, Zermatt, 3920
-
Steps from the Matterhorn Museum
Perfect
9.1
9.7
/10
4.8
4.5
/5

Rooms & Amenities

Hotel Pollux offers 35 rooms in alpine design, combining modern elements with rustic touches. Options include single rooms, double rooms with balconies, family rooms, and suites. Each room has a flat-screen TV, minibar, safe, and free Wi-Fi. Some rooms feature Matterhorn views. The Attika Dreibettzimmer accommodates 2 adults and 1 child, while the Dachsuite can host up to 8 people with multiple bathrooms and a balcony.

Dining Options

The hotel has three restaurants: The Pinte serves Swiss specialties like cheese fondue and raclette. The Arvenstube offers international and Mediterranean dishes in an alpine-chic setting. The Vegistube specializes in vegetarian and vegan cuisine, including homemade cranberry gnocchi. Breakfast includes a buffet with fresh croissants, waffles, and regional specialties. Guests can also enjoy drinks at the Chämi Bar, which has an open fireplace and a garden terrace.

Wellness & Recreation

The wellness area includes a Finnish sauna, steam bath, hot tub, and solarium. A fitness area has treadmills, bikes, and yoga space. Skiers can use the free shuttle to Sunnegga and Matterhorn Glacier Paradise slopes. Hiking trails like Unterrothorn and Gorner Ridge are nearby. The hotel also offers massages, including full-body and partial treatments.

Location & Transport

The hotel is 200 meters from Zermatt train station. The Sunnegga Funicular and Gornergratbahn are within walking distance. Guests arriving by car can park in Täsch and take a shuttle or taxi. The hotel provides an electric taxi service from the station. Nearby landmarks include Hinterdorfstrasse (300 m) and St. Peter's English Church (300 m).

Services & Extras

A 24-hour front desk assists with ski passes and luggage storage. Meeting rooms (75 m^2 total) have projectors, flipcharts, and high-speed Wi-Fi. Families can request baby cots, and children under 6 stay free. The hotel offers packages like ski-and-stay deals with included meals and lift passes. Business travelers can use individual workspaces with daylight and video conferencing tools.

“Hotel Pollux strikes me as a smart choice in Zermatt, particularly for its effortless access from the train station. The blend of modern design and alpine charm is a nice touch, and the on-site vegetarian restaurant seems promising. It's the kind of place where I could see myself unwinding after a day on the slopes, or perhaps even getting a bit of work done in their dedicated workspace.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Small Single Room Gallery
    2 persons
    11 sq. feet
    1 Single bed
    Heating
    Shower
  • Double Room Streetside
    2 persons
    20 sq. feet
    1 King-size bed
    Heating
  • Double Room Balcony
    2 persons
    22 sq. feet
    1 King-size bed
    Balcony
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Dining Onsite

Delight in a diverse array of culinary experiences at Hotel Pollux, with three distinctive dining venues that celebrate local flavors and family-friendly atmospheres. Each restaurant offers unique dishes, inviting settings, and memorable meals that cater to every palate, from hearty breakfasts to cozy dinners.
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo

Pinte

Traditional local cuisine
Ambiance
Family-friendly and cozy, with a traditional touch
Key Offerings
Guests can enjoy delicious vegetarian options in a warm setting, perfect for family meals or relaxed gatherings.
Reservation
Not needed
Open daily from 07:30 to 00:00, with Sunday breakfast starting at 08:30.

Arvenstube

Mediterranean and local dishes
Ambiance
A blend of traditional and modern, creating a welcoming family-friendly space
Key Offerings
Experience a variety of vegetarian and vegan options, ideal for evening gatherings with family and friends.
Reservation
Recommended
Open daily for dinner from 18:00 to 00:00.

Vegistube

Local vegetarian and vegan delicacies
Ambiance
Family-friendly, with a cozy yet modern vibe
Key Offerings
Savor a range of plant-based dishes, perfect for those seeking wholesome meals in a comfortable atmosphere.
Reservation
Recommended
Open daily for dinner from 18:00 to 00:00.

Hotel Pollux Location

Bahnhofstrasse 28, Zermatt, 3920
Explore Zermatt
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes walking
Museum showcasing the history of climbing the Matterhorn with exhibits and artifacts. Interactive displays enrich the experience.
Mountaineer's Cemetery
Mountaineer's Cemetery
5 minutes walking
A serene resting place that honors climbers lost on the Matterhorn. Notable for its poignant atmosphere and memorials.
Gorner Gorge
Gorner Gorge
5 minutes driving
Stunning natural gorge featuring walkways and spectacular views of the Zermatt mountains. Perfect for a scenic hike.
Wolli park for beginners Sunnegga
25 minutes walking
Family-friendly ski area with gentle slopes for beginners. Ski schools available for young learners, offering fun lessons.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
15 minutes walking
Adventure park featuring zip lines and obstacle courses among the trees. Great for families and thrill-seekers alike.
Spa and Wellness Center
5 minutes driving
Relaxation hub offering various treatments, including massages and wellness packages. Perfect for rejuvenation after adventures.
Walliserkanne
1 minute walking
Traditional Swiss cuisine in a cozy, rustic setting. Known for its fondue and raclette, catering to all dietary needs.
Pizzeria Ristorante Molino
2 minutes walking
Authentic Italian pizzeria offering wood-fired pizzas and fresh pasta. Family-friendly atmosphere, with great vegetarian options.
Zermatt Unplugged
5 minutes driving
Intimate music festival featuring renowned artists. Perfect for music lovers, with performances set against stunning mountain vistas.
The English Church
5 minutes walking
Hosting various events and concerts year-round. A vibrant venue promoting community gatherings, suitable for all ages.
Tips on navigating the city
  • City Centre
    Zermatt 3 min  ·  700 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 4 min  ·  1000 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.3 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Pollux serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 258 verified reviews
9.2 /10
Perfect
96 %
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.1/10
Free WiFi
8.8/10
Location
9.6/10
Paid Wi-Fi
9.4/10
Staff
9.5/10
Value for money
8.5/10
Pros
Excellent location
Helpful staff
Great breakfast
Comfortable room
Smooth check-in
Cons
Rude driver
Shower water
Lack of privacy
Guest reviews
based on 227 reviews
4.5/5
based on 440 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Pollux
What is the check-in and check-out policy at Hotel Pollux?
Check-in is from 15:00 and check-out is by 11:00.
How far is Hotel Pollux from the train station?
The hotel is located just 200 meters from the Zermatt train station.
What dining options are available at Hotel Pollux?
The hotel features three on-site restaurants: Pinte, Arvenstube, and Vegistube, offering regional, vegetarian, and classic cuisines.
Is breakfast included in the stay at Hotel Pollux?
A breakfast buffet is included in the room rate.
What wellness facilities are available at Hotel Pollux?
The wellness area includes three saunas, a steam bath, a relaxation room, and a fitness room.
What amenities are provided in the rooms at Hotel Pollux?
Rooms are equipped with free Wi-Fi, flat-screen TVs with satellite channels, coffee and tea makers, and safes.
What recreational activities can guests enjoy at Hotel Pollux?
Guests can engage in skiing, hiking, golf, and use the game room and spa facilities.
Which nearby attractions can be easily accessed from Hotel Pollux?
The Matterhorn Museum is 0.5 km away, while the Gorner Ridge offers stunning views and is within hikeable distance.
Does Hotel Pollux offer any business services?
The hotel provides a conference room suitable for business meetings.
What languages do the staff at Hotel Pollux speak?
The staff at the hotel speak multiple languages, ensuring effective communication with international guests.
Is there a bar area at Hotel Pollux?
Yes, the hotel features a cozy bar with an open fireplace, perfect for relaxing after a day of activities.
What is the closest airport to Hotel Pollux?
The hotel is approximately 80 km from Sion Airport.

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