"Our room also had a balcony which overlooked the mountains."
Chirag P
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"Great little bar with the best ambience of Zetmatt."
christa
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Rooms & Amenities
Hotel Pollux offers 35 rooms in alpine design, combining modern elements with rustic touches. Options include single rooms, double rooms with balconies, family rooms, and suites. Each room has a flat-screen TV, minibar, safe, and free Wi-Fi. Some rooms feature Matterhorn views. The Attika Dreibettzimmer accommodates 2 adults and 1 child, while the Dachsuite can host up to 8 people with multiple bathrooms and a balcony.
Dining Options
The hotel has three restaurants: The Pinte serves Swiss specialties like cheese fondue and raclette. The Arvenstube offers international and Mediterranean dishes in an alpine-chic setting. The Vegistube specializes in vegetarian and vegan cuisine, including homemade cranberry gnocchi. Breakfast includes a buffet with fresh croissants, waffles, and regional specialties. Guests can also enjoy drinks at the Chämi Bar, which has an open fireplace and a garden terrace.
Wellness & Recreation
The wellness area includes a Finnish sauna, steam bath, hot tub, and solarium. A fitness area has treadmills, bikes, and yoga space. Skiers can use the free shuttle to Sunnegga and Matterhorn Glacier Paradise slopes. Hiking trails like Unterrothorn and Gorner Ridge are nearby. The hotel also offers massages, including full-body and partial treatments.
Location & Transport
The hotel is 200 meters from Zermatt train station. The Sunnegga Funicular and Gornergratbahn are within walking distance. Guests arriving by car can park in Täsch and take a shuttle or taxi. The hotel provides an electric taxi service from the station. Nearby landmarks include Hinterdorfstrasse (300 m) and St. Peter's English Church (300 m).
Services & Extras
A 24-hour front desk assists with ski passes and luggage storage. Meeting rooms (75 m^2 total) have projectors, flipcharts, and high-speed Wi-Fi. Families can request baby cots, and children under 6 stay free. The hotel offers packages like ski-and-stay deals with included meals and lift passes. Business travelers can use individual workspaces with daylight and video conferencing tools.
“Hotel Pollux strikes me as a smart choice in Zermatt, particularly for its effortless access from the train station. The blend of modern design and alpine charm is a nice touch, and the on-site vegetarian restaurant seems promising. It's the kind of place where I could see myself unwinding after a day on the slopes, or perhaps even getting a bit of work done in their dedicated workspace.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Small Single Room Gallery
2 persons
11 sq. feet
1 Single bed
Heating
Shower
room details
Double Room Streetside
2 persons
20 sq. feet
1 King-size bed
Heating
room details
Double Room Balcony
2 persons
22 sq. feet
1 King-size bed
Balcony
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Key access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Golf course
Services
Free shuttle service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Game room
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
Delight in a diverse array of culinary experiences at Hotel Pollux, with three distinctive dining venues that celebrate local flavors and family-friendly atmospheres. Each restaurant offers unique dishes, inviting settings, and memorable meals that cater to every palate, from hearty breakfasts to cozy dinners.
Pinte
Traditional local cuisine
Ambiance
Family-friendly and cozy, with a traditional touch
Key Offerings
Guests can enjoy delicious vegetarian options in a warm setting, perfect for family meals or relaxed gatherings.
Reservation
Not needed
Open daily from 07:30 to 00:00, with Sunday breakfast starting at 08:30.
Arvenstube
Mediterranean and local dishes
Ambiance
A blend of traditional and modern, creating a welcoming family-friendly space
Key Offerings
Experience a variety of vegetarian and vegan options, ideal for evening gatherings with family and friends.
Reservation
Recommended
Open daily for dinner from 18:00 to 00:00.
Vegistube
Local vegetarian and vegan delicacies
Ambiance
Family-friendly, with a cozy yet modern vibe
Key Offerings
Savor a range of plant-based dishes, perfect for those seeking wholesome meals in a comfortable atmosphere.
Reservation
Recommended
Open daily for dinner from 18:00 to 00:00.
Hotel Pollux Location
Bahnhofstrasse 28, Zermatt, 3920,
Explore Zermatt
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
4 minutes walking
Museum showcasing the history of climbing the Matterhorn with exhibits and artifacts. Interactive displays enrich the experience.
Mountaineer's Cemetery
5 minutes walking
A serene resting place that honors climbers lost on the Matterhorn. Notable for its poignant atmosphere and memorials.
Gorner Gorge
5 minutes driving
Stunning natural gorge featuring walkways and spectacular views of the Zermatt mountains. Perfect for a scenic hike.
Wolli park for beginners Sunnegga
25 minutes walking
Family-friendly ski area with gentle slopes for beginners. Ski schools available for young learners, offering fun lessons.
Forest Fun-Park Zermatt
15 minutes walking
Adventure park featuring zip lines and obstacle courses among the trees. Great for families and thrill-seekers alike.
Spa and Wellness Center
5 minutes driving
Relaxation hub offering various treatments, including massages and wellness packages. Perfect for rejuvenation after adventures.
Walliserkanne
1 minute walking
Traditional Swiss cuisine in a cozy, rustic setting. Known for its fondue and raclette, catering to all dietary needs.
Pizzeria Ristorante Molino
2 minutes walking
Authentic Italian pizzeria offering wood-fired pizzas and fresh pasta. Family-friendly atmosphere, with great vegetarian options.
Zermatt Unplugged
5 minutes driving
Intimate music festival featuring renowned artists. Perfect for music lovers, with performances set against stunning mountain vistas.
The English Church
5 minutes walking
Hosting various events and concerts year-round. A vibrant venue promoting community gatherings, suitable for all ages.
Tips on navigating the city
City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 4 min · 1000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi
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Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Pollux serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 258 verified reviews
9.2 /10
Perfect
96 %
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.1/10
Free WiFi
8.8/10
Location
9.6/10
Paid Wi-Fi
9.4/10
Staff
9.5/10
Value for money
8.5/10
Pros
Excellent location
Helpful staff
Great breakfast
Comfortable room
Smooth check-in
Cons
Rude driver
Shower water
Lack of privacy
Guest reviews
based on 227 reviews
4.5/5
based on 440 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Pollux
What is the check-in and check-out policy at Hotel Pollux?
Check-in is from 15:00 and check-out is by 11:00.
How far is Hotel Pollux from the train station?
The hotel is located just 200 meters from the Zermatt train station.
What dining options are available at Hotel Pollux?
The hotel features three on-site restaurants: Pinte, Arvenstube, and Vegistube, offering regional, vegetarian, and classic cuisines.
Is breakfast included in the stay at Hotel Pollux?
A breakfast buffet is included in the room rate.
What wellness facilities are available at Hotel Pollux?
The wellness area includes three saunas, a steam bath, a relaxation room, and a fitness room.
What amenities are provided in the rooms at Hotel Pollux?
Rooms are equipped with free Wi-Fi, flat-screen TVs with satellite channels, coffee and tea makers, and safes.
What recreational activities can guests enjoy at Hotel Pollux?
Guests can engage in skiing, hiking, golf, and use the game room and spa facilities.
Which nearby attractions can be easily accessed from Hotel Pollux?
The Matterhorn Museum is 0.5 km away, while the Gorner Ridge offers stunning views and is within hikeable distance.
Does Hotel Pollux offer any business services?
The hotel provides a conference room suitable for business meetings.
What languages do the staff at Hotel Pollux speak?
The staff at the hotel speak multiple languages, ensuring effective communication with international guests.
Is there a bar area at Hotel Pollux?
Yes, the hotel features a cozy bar with an open fireplace, perfect for relaxing after a day of activities.
What is the closest airport to Hotel Pollux?
The hotel is approximately 80 km from Sion Airport.