Hotel Pollux – A Favorite for Families in Zermatt

Hotel Pollux sits on Bahnhofstrasse, the main street of Zermatt, just 200 meters or a two-minute walk from the train station. The hotel offers a complimentary ski shuttle to the slopes and a dedicated ski storage room with heated boot racks. Guests can purchase ski passes directly at the reception desk and rent equipment at the shop across the street.

The hotel operates three on-site restaurants: Pinte serves Valais specialties like cheese fondue and raclette, Arvenstube offers international and vegetarian dishes in an alpine chic setting, and Vegistube is a dedicated vegetarian restaurant. A buffet breakfast with hot items, fresh orange juice, and made-to-order eggs is included in the room rate. An afternoon coffee-and-pastry service is available daily from 3 to 5 PM.

The wellness area includes three saunas (herbal, Finnish, salt), a steam bath, a relaxation room with infrared loungers, an ice mist shower, and a fitness room. Massages-back, foot, full-body, and neck-are available on request. Guests also have access to a hammam and a spa lounge with relaxation areas.

Family rooms with interconnecting doors and separate bunk-bed rooms are available for groups. The hotel provides babysitting or child services, an indoor play area, and board games. Dogs are welcome, and the property has a minimarket on site and a barber or beauty shop.

A dedicated workspace and a conference room are available for guests who need to balance work and leisure. The 24-hour front desk offers concierge service, currency exchange, express check-in/check-out, and luggage storage. Business services include fax or photocopying, meeting or banquet facilities, and daily housekeeping.

Location: 200 m from Zermatt train station

Dining: 3 restaurants including Vegistube vegetarian

Wellness: 3 saunas, steam bath, ice mist shower

Family: Interconnecting family rooms & indoor play area

Ski: Complimentary ski shuttle & heated boot racks

Services: 24-hour concierge & dedicated workspace