Hotel Pollux – A Favorite for Families in Zermatt
About the Hotel
Rooms & Amenities
Hotel Pollux offers 35 rooms in alpine design, combining modern elements with rustic touches. Options include single rooms, double rooms with balconies, family rooms, and suites. Each room has a flat-screen TV, minibar, safe, and free Wi-Fi. Some rooms feature Matterhorn views. The Attika Dreibettzimmer accommodates 2 adults and 1 child, while the Dachsuite can host up to 8 people with multiple bathrooms and a balcony.
Dining Options
The hotel has three restaurants: The Pinte serves Swiss specialties like cheese fondue and raclette. The Arvenstube offers international and Mediterranean dishes in an alpine-chic setting. The Vegistube specializes in vegetarian and vegan cuisine, including homemade cranberry gnocchi. Breakfast includes a buffet with fresh croissants, waffles, and regional specialties. Guests can also enjoy drinks at the Chämi Bar, which has an open fireplace and a garden terrace.
Wellness & Recreation
The wellness area includes a Finnish sauna, steam bath, hot tub, and solarium. A fitness area has treadmills, bikes, and yoga space. Skiers can use the free shuttle to Sunnegga and Matterhorn Glacier Paradise slopes. Hiking trails like Unterrothorn and Gorner Ridge are nearby. The hotel also offers massages, including full-body and partial treatments.
Location & Transport
The hotel is 200 meters from Zermatt train station. The Sunnegga Funicular and Gornergratbahn are within walking distance. Guests arriving by car can park in Täsch and take a shuttle or taxi. The hotel provides an electric taxi service from the station. Nearby landmarks include Hinterdorfstrasse (300 m) and St. Peter's English Church (300 m).
Services & Extras
A 24-hour front desk assists with ski passes and luggage storage. Meeting rooms (75 m^2 total) have projectors, flipcharts, and high-speed Wi-Fi. Families can request baby cots, and children under 6 stay free. The hotel offers packages like ski-and-stay deals with included meals and lift passes. Business travelers can use individual workspaces with daylight and video conferencing tools.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Key access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Golf course
Services
- Free shuttle service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Shoe shine service
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Game room
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
Room features
- Wi-Fi in rooms
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Family-focused reviews and ratings
Great central location, super friendly staff, and a really nice breakfast buffet. Rooms were a bit small, but cozy.
Loved this hotel! The location was fantastic, the staff were very nice, and the breakfast was delicious. Our room was a bit warm at night.
A fantastic stay in Zermatt! The hotel was perfectly located, the rooms were spacious and clean, and the breakfasts were very nice.
This hotel was perfect! The location was amazing, and the staff were so friendly and helpful. Breakfast was a highlight!
Wonderful experience! The hotel is perfectly situated, the rooms are comfortable and well-appointed, and the staff is really good.
